Privacy policy

This website is maintained by Rettig Austria GmbH as well as its group companies and affiliates ("Rettig ICC Group"). This page contains information about how the the Rettig ICC Group processes personal data. Personal data refers to any information that by itself or with other information can be used to identify, contact or localize a specific person, or to identify an individual. Please read this privacy policy to obtain a clear understanding for how we collect, use, protect and in any other way process your personal data.

1. Storage and processing of personal data

The Rettig ICC Group can store personal data in its CRM (Customer Relationship Management), ERP (Enterprise Resource Planning) and marketing systems (together, the "Systems"). The data may include name, title, e-mail address, telephone number as well as company details. In addition, Google Analytics may collect data that is classified as personal data.

2. Use of personal data

The Rettig ICC group uses personal data, such as e-mail address and name, collected for the purposes of communication, marketing and sales.

3. Consent to contact and storage of personal data

During the collection of personal data via forms on our websites, you may be asked to provide your name, your mail address, telephone number, website address as well as other details. The Rettig ICC Group also collects equivalent personal data with the help of guides and calculation programs that can be downloaded from the website. During the collection of personal data via forms or downloaded guides/programs, the person concerned should tick the box if he or she would like to receive marketing from us or be contacted by us (opt-in). The consent as well as its date are automatically stored in the Systems.

A written consent (via e-mail) is collected from the relevant person for entry into the Systems, unless the individual himself/herself concerned has signed up or given notification, for example, via forms on the website.

Personal data can also be entered into the Systems based on the professional role and/or the employer one represents. The processing of this personal data can be done if the processing complies with article 6 of the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation or "GDPR") is necessary for purposes that concern the Rettig ICC Group or a third party's legitimate interests, provided that the interests or the fundamental rights and freedoms of the data subject are not overriding and require protection of the relevant personal data. Based on this balance of interest, your personal data may be collected via direct contact with someone in the Rettig ICC Group, from publicly available sources (for example, your company's website) or from other register.

The personal data you provide to the Rettig ICC Group helps us in two ways:

1. We can personalise your experience and deliver the type of content and product offerings that interest you the most.

2. We can improve our website so it will be more useful to you.

We need your e-mail address to:

• Send information that may be of interest to you, respond to requests and/or other questions.

• To be able to contact you when there are changes in our assortment or offering, which we consider it would be good for you to know about.

4. How long is personal data stored

The Rettig ICC Group regularly reviews the personal data in the Systems. We update and correct the data of our own accord and delete data regarding people who have informed us that they no longer wish to receive our marketing. Data regarding inactive individuals is deleted in accordance with the Rettig ICC Group's Data Protection and Privacy Policy, even if the person has not informed us that he or she wants the personal data deleted.

At any time, you can cancel your subscription to mailings from us by selecting "unsubscribe" from mailings.

5. Security against unauthorised data access

The personal data collected by the Rettig ICC Group is stored on a secure network and is only accessible to a limited number of people who have individual access to the Systems. These people have a duty to keep personal data confidential. In the case of a personal data breach, the Rettig ICC Group has an obligation to report this within 72 hours to the relevant data protection authority in accordance with the Rettig ICC Group's Data Protection and Privacy Policy as well as Article 33 in GDPR.

We do not sell or exchange personal data to external parties.

6. Review of personal data

The Rettig ICC Group responds when asked by an individual about the personal data concerning the aforementioned individual that has been collected by the Rettig ICC Group within a reasonable time in accordance with the Rettig ICC Group's Data Protection and Privacy Policy. An individual has the right to review his or her personal data, correct incorrect data as well as to request that the data be deleted from the Systems.

All employees in the Rettig ICC Group have been informed about and have undertaken to comply with the Rettig ICC Group's Data Protection and Privacy Policy.

7. Google Analytics & Cookies

Cookies are files that a website or a service provider transfer to your computer's hard disk via your browser (if you permit it). Cookies make it possible for the website or the service provider's systems to recognise your browser and collect and remember certain information. For example, we use cookies to obtain a picture of your preferences - based on previous or current activity on the website. This makes it possible for us to provide you with improved services. We also use cookies to compile data such as website traffic and website interactions so we can offer better user experiences and tools in the future. We may also use reliable third party suppliers to collect information on our behalf. Data in Google Analytics is saved for 50 months.

You can choose to receive a warning from your computer every time a cookie is sent, or you can choose to disable all cookies. You do this from your browser's settings. Because different browsers work slightly differently, you should consult your browser's help menu to find out how to manage cookies in your particular browser.

If you disable cookies, some of the functions that help make your experience of the website more effective may work less well.

This website uses Google Analytics, a web analytics service that is provided by Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files that are placed on your computer in order to be able to analyse how users use the website. The information that is generated by such cookies, by your use of the website (including your IP address), may be forwarded to and be stored by Google on servers in, for example, the USA. Google may use this information to assess your use of the website, compile reports of activities on the website on behalf of the owner of the website and provide other services associated with activities on the website and use of the Internet. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can deny the use of cookies by choosing certain settings in your browser, but please note that if you do this, it may mean that you do not have the opportunity to use the website's functionality fully. By using this website, you consent to Google processing your personal data in the way and for the purposes described above.

8. Data protection provisions about the application and use of CloudFlare (CDN)

On this website, we use the service Cloudflare CDN (Content Distribution Network) of Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA.
Cloudflare offers good worldwide performance through the internal CDN (Content Distribution Network) and additional security against DDoS attacks. All data passed to or from this website pass through the worldwide network of CloudFlare, Inc. The data is buffered and accesses are logged. Hereby, the nearest data centre is regularly used. CloudFlare also operates data centres outside the European Union. According to CloudFlare, the cached data is usually deleted within 4 hours, but at the latest after three days.
US-based Cloudflare, Inc. is certified by the EU-U.S. Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information about Cloudflare CDN (Content Distribution Network) and Cloudflare’s privacy policy, please visit: www.cloudflare.com/privacyshield

Trademarks

The trademarks, logos and service marks (collectively called the "Trademarks") on the Website are trademarks of the Rettig ICC Group or are used on the Website with the permission of the relevant owner.

Contact us

If you have any questions concerning our Terms of Use or our Privacy Policy, you are welcome to contact us according to the information below:

Rettig Austria GmbH
St. Barbara i. Mürztal, Austria
[email protected]
+43 (0)3858 601 0